0141 280 1200
Support Plus goes beyond the conventional help desk services offered by many other providers, its a fully managed solution that not only includes professional IT support for your business and its staff, but also includes around-the-clock monitoring and maintenance of your IT systems.
Our dedicated and highly skilled systems administrators use best practice methods to provide professional, reliable and consistent support, and can often take non-invasive action with our sophisticated real-time monitoring and support tools to identify and correct problems before you even know they are there. Support Plus also includes access to our helpdesk, so should an IT related question or problem popup the answer is only a phone call or e-mail away.
In summary support Support Plus provides your business with all the resources of an IT department, but at a fraction of the cost. We take on the burden of maintaining your IT systems and making sure your getting the most out of your IT investments, this means you are free to get on with more productive business tasks safe in the knowledge that your IT systems are well looked after.
Key Features
- Unlimited Remote Support – Providing support and assistance almost instantaneously.
- On Site Support (if required).
- Service Level Agreement – Guaranteed Response Times.
- Management and monitoring of your desktops, servers and network.
- Security Patch Management & Monitoring.
- Server and Desktop performance monitoring & enhancement.
- Full Virus Protection & Monitoring.
- Monthly Health/Management Summary Report.
- Monthly Scheduled Maintenance (Disk Cleanup, Defragmentation etc).
- Vendor Management – We will manage, coordinate and liaise with vendors like your ISP.
What Next
For more information about our solutions or to discuss your specific IT needs please don’t hesitate to get in touch by e-mail, alternatively give us a call on the number at the top of the page.
